100% NATURAL
Kokum, mango, shea butters and premium oils
LOVE SCENTS
Find your favorite scent or unscented body butter
LOVE - LOVE
No parabens, fillers, water, alcohol, perservatives or toxic ingredients
Shipping Policy – Made with Love & Care
Thank you for shopping with NEENO Body Butter! We truly appreciate your support and strive to get your order to you quickly and safely.
Shipping & Delivery
We currently ship using USPS Priority or UPS 2-3 Day Shipping. Your order will be processed and shipped within 2-4 days, and under normal circumstances, you should receive it within 4-10 days from the time the order was placed. While we do our best to ensure timely delivery (typically under 7 days), exact shipping times cannot be guaranteed.
Once your order has shipped, you’ll receive a tracking number, which means your package is officially on its way!
Tracking & Delivery Responsibility
- If your tracking number shows the package as "Delivered", we are no longer responsible for it. Unfortunately, we cannot replace packages that have been confirmed as delivered by USPS or UPS.
- If your package is marked as lost and the tracking information never shows it as delivered, we will gladly send a replacement.
What to Do If You Haven’t Received Your Package
- If your tracking number says “Delivered”, but you haven't received your package, you must contact your local USPS or UPS office that services your address. They can provide the best information on where your package was left.
- If the carrier determines that the package is missing, we encourage you to file a claim directly with USPS or UPS.
For more details, please see our Return Policy https://neenobodybutter.com › pages › refund-policy
We appreciate your understanding and support—thank you for being part of the NEENO Body Butter Family. Much LOVE!